Xperience in the News



Quirky agent is the master of disguise

Originally published at www.rebonline.com.au on December 22, 2014

Taking on the guise of a magician, a ‘super-agent’, and even Albert Einstein to market his listings, one real estate principal has made his mark on the property video world – with a Despicable Me theme next on the cards.

Xperience Realty principal Vish Uttam said he has been producing quirky property videos since he started in real estate five years ago.

“I did real estate in Dubai for a couple of years, and when I came here, I thought that the marketing done over there was head-above-shoulders and a bit more dynamic,” he told Real Estate Business.

“I don’t take myself too seriously – I just wanted to put a bit of my personality into the marketing. I thought that everyone was so serious in how they were doing things – there was no personality when dealing with an agent. It was very stale. It came down to the numbers and commission, and there was not really great customer service. That is why agents have such a bad reputation,” he added.

Mr Uttam said he aimed to show people that real estate agents are humans first and foremost.

“I did this by just trying to inject a bit more flair and personality to the industry, and just showing that we can embarrass ourselves, we can be quirky, we can be fun and we can laugh at ourselves,” he said.

“Over time, we realised it was also more memorable for buyers. I had people in the street that would come up to me and say, ‘Vish, I had to come and see this property just because we laughed at the video and we wanted to meet you.’ I have had people stop three or four times now in the city, and say, ‘Vish list, Vish list’ just from the videos.”

Mr Uttam said the use of unique videos engages people a lot more, and allows him to build up a rapport without meeting them.

“We find that using video exposes the property to a lot more buyers and a bigger demographic then we would’ve originally had if we used pictures too,” he said.

“It opens it up to a lot of interstate buyers and international clients – we create more competition, and because of that, it drives the prices higher and sells the property quicker.

“Our philosophy behind the video is, it always has to be professional, but we want a quirky or funny element to it, because we find that if people laugh, giggle or even smile at the video, they remember it a lot more and it tends to get shared a lot more.”

Mr Uttam said in his next video he plans to recreate the popular children’s movie Despicable Me, with the theme music and a mechanical minion.

“I am also on the look out for more innovative and dynamic agents to join our team.”


Some real estate agents go to great lengths to attract attention from buyers, check out this superhero

Originally published at www.couriermail.com.au on December 16, 2014


In an increasingly supercharged real estate market, Vish Uttam has taken his job as principal (super) agent to new heights – donning the Lycra in pursuit of Gen Y hearts and minds.

But the unique “dress up” marketing tactic is no flash in the pan for Mr Uttam, who has also donned a wig and paisley for a cool hippy pad in West End and a safari suit for a video on househunting for his Xperience Realty team at Milton.

He said with many Gen Y buyers nervous about entering the market for the first time, it was a good way to break the ice and be remembered.

“That’s exactly why we do it,” he said. “The buying demographic has changed, not only in how they search and look for property, but also how they want to be dealt with.”

He said the videos were done professionally, but with a twist of humour. “We want to inject a bit of personality,” he said.

“We’re trying to humanise the industry.”

Mr Uttam said most Gen Y buyers were looking for property between $300,000-$500,000 – a “good entry range” – with interest rates at record lows. But he doesn’t recommend charging in too fast.

“They have to be really careful because markets move in cycles,” he said.

“Rates are not going to be at this level for long. Always check your buffers, and talk to your broker about worst-case scenarios and exit strategies if things don’t go to plan.”

Originally published as Flash super agent in a super market


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